Privacy Policy
Effective and last updated: August 2, 2026
1. Scope
This policy describes how Lei Wenbin (“we,” “us,” or “our”) handles information when you use the feeling.ai iOS application (“the App”) and this support site.
2. Information stored on your device
The App can store family profiles, care logs, actions, reminders, timers, notes, attachments, health and weight entries, calculation history, preferences, and assistant conversations locally on your device. These contents are not transmitted to us. User-initiated backup or export files are created and controlled by you.
When available, the App’s assistant uses Apple’s on-device system intelligence. The App does not send your assistant conversation content to our servers.
3. Optional system permissions
- Apple Health: with your permission, the App reads and writes weight and height data. Health data is used only to provide health tracking features, is not used for advertising or analytics, and is not transmitted to us.
- Notifications and alarms: used to deliver reminders, timers, habits, and other alerts you create.
- Photos, camera, and microphone: used only when you choose to add or create an attachment or save an image.
- Location: used only when you request a nearby-place feature. The App requests location only when needed and does not transmit it to us.
You can change these permissions in iOS Settings.
4. Analytics and diagnostics
If you opt in, the App uses Google Firebase Analytics and Firebase Crashlytics to process non-account-linked product interaction, crash, performance, device, and diagnostic information. We use this information to understand feature reliability and improve the App. Analytics and Crashlytics collection remain disabled when you decline or later turn off analytics in the App’s settings.
5. Advertising
The free tier uses Google AdMob and Google’s User Messaging Platform. The App requests non-personalized ads and does not request Apple’s App Tracking Transparency permission. Google may process device identifiers, advertising data, ad interactions, approximate technical information, and diagnostics to deliver, secure, measure, and limit ads. Ad consent and privacy choices are available where required. Paid ad-free access prevents the App from requesting ads.
6. Purchases
Subscriptions are processed by Apple through StoreKit. We receive entitlement status needed to unlock paid features but do not receive or store your full payment-card details.
7. Support communications
If you email us, we receive the address, message, and other information you choose to provide. We use it only to respond, troubleshoot, prevent abuse, and satisfy legal obligations. Please do not include sensitive family or health information.
8. Service providers and disclosure
We use Apple services, Google Firebase, and Google AdMob/UMP as described above. Their processing is governed by their own terms and privacy policies. We do not sell your personal information. We may disclose information if required by law, to protect rights and safety, or as part of a business transfer, subject to applicable law.
9. Retention and deletion
Local App content remains on your device until you delete it, reset App data, or uninstall the App. You control exported backups. Optional analytics and diagnostic information is retained according to Google’s applicable service settings and policies. Support emails are retained only as reasonably necessary to resolve the request and meet legal obligations.
10. Children
The App is not directed to children under 13. We do not knowingly collect personal information from children under 13. Family profiles created locally by an adult remain on that adult’s device and are not transmitted to us.
11. Your choices and rights
You can decline optional analytics, manage ad privacy choices, revoke system permissions, delete local App data, and cancel subscriptions through Apple. Depending on your location, you may also request access, correction, deletion, restriction, or portability of information we control by contacting us.
12. Security, international processing, and changes
We use reasonable safeguards appropriate to the information processed. Service providers may process information in countries other than yours under their legal transfer mechanisms. We may update this policy; the effective date above will identify the current version.
13. Contact
Email: enbilex@gmail.com